¿Who we are?
Strategically operating between Miami Florida and Barranquilla, Colombia. Novel Link opens itself as an innovative and resourceful BPO that excels in different areas through its management vast experience in Sales, Customer service, Marketing within other important subjects in the industry. Effectiveness, Simplicity, and transparency define our core values in all of our operations.
¿Why choose us?
Believing in innovation, Novel link as a brand new BPO offers solutions for your business with performance at the highest levels while maintaining metrics, goals, and quality in each and every one of the products and services that we specialize on. Giving you time to focus on core business functions we help you through our expertise to obtain better results by working in a more efficient manner while saving you money and time.
Experienced Team
Every person inside the organization has the ability to excel expectations at the services we provide. We pride ourselves in having invested time and knowledge in making ourselves sharp and skillful in the products we work on to make our business better, and now yours as well.
Quality service
Knowledgeable and skilled in different services and products. We adapt our resources to your specific needs while maintaining quality in the results you get in a long lasting and sustainable manner. Our team of experts will be available to constantly adapt to different circumstances and help you and your business not only be satisfied but also eager for what is next.
Efficient management
With more than 10 years of experience in managing successful businesses on-shore and abroad, generating and retaining long lasting relationships with customers in different markets, and broadening our knowledge in different fields. We want to use this in your favor to generate quality results while reducing your operational costs and stress. Ultimately making you more profitable, and giving you the opportunity to focus on other core business functions while leaving the outsourced ones in capable and adept hands.
Services and Products
